Privacy Policy

Peak Performance Plumbing

Effective Date: January 7, 2026

Peak Performance Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us by phone, email, or text message.

INFORMATION WE COLLECT

We may collect the following information when you interact with us:
• Name
• Phone number
• Email address
• Service address
• Details related to plumbing services or service requests
• Communications sent to or received from us, including SMS messages

We only collect information that is necessary to provide our services and communicate with you effectively.

HOW WE USE YOUR INFORMATION

We use your information to:
• Respond to service inquiries
• Schedule and confirm appointments
• Provide service updates and technician arrival notifications
• Send estimates, invoices, and follow-up messages
• Request feedback or reviews after service completion
• Provide customer support

We do not use your information for unsolicited marketing and do not sell your personal information to third parties.

SMS AND TEXT MESSAGE COMMUNICATIONS

If you provide your phone number, you may receive text messages from Peak Performance Plumbing related to:
• Appointment confirmations and reminders
• Service updates
• Customer support communication
• Review requests after service completion

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.
For help, reply HELP or contact us directly.

INFORMATION SHARING

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers used for scheduling, communication, or business operations. These providers are required to keep your information confidential and use it only as necessary to perform their services.

DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.

YOUR CHOICES

You may:
• Request access to your personal information
• Request corrections to inaccurate information
• Opt out of text or email communications at any time

To make a request, please contact us using the information below.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

CONTACT INFORMATION

Peak Performance Plumbing
Bend, Oregon
Phone: (541) 323-3000
Email: [email protected]
Website: https://www.performanceplumbingbend.com/